If for any reason you are not happy, please can you return the goods to me and I will refund you your money. Customers must realise that papier mache is a honed, original gift which by its nature is not perfect in line and form. Indeed, it is its organic form which makes it so unique and interesting. If you are looking for something perfect and exact, then this art may not be for you.
All framed goods are sent with best intent. Very occasionally a frame may break. If this is the case, I will ship you some new glass to put in frame free of charge.
The crosses in frames are aligned to the top of the frame mount. As they are papier mache they are not 100% straight on all sides. This gives them their unique quality. All works are aligned visually. I am an artist and I look at the best visual alignment. It may be that this is not an exact measured centre, but experience shows that this looks best hung up on your wall.
The frames are made of wood. Wood by its very nature has occasional flaws and marks. The frames are simple wood frames and vary slightly in finish. I check all fames before delivery. However, wood can be slightly marked and some frames may have anomalies. These are how the frames are delivered to me. Again, this is not a fault but the nature of the wood.
After hundreds of commissions, I can safely say, I have very many happy customers. I will do everything to try and sort out any problems that you have.
Papier Mache crosses are hand made to order. They take at least 3 days to make. I cannot on most occasions speed this up. Sometimes I may have some half made, but normally I make to order. Please bear with me, especially in March to May as I am doing my best. If you want a cross sooner, please email me prior to purchase.
Very, very occasionally the pendant cross you order will be the last one or someone may have purchased the last one just before you. If this is the case, you can either choose another cross or I can give you a refund.
To find out more about ordering a papier mache sculpture, workshops, worksheets, shipping, payment or using Anita's sculptures or images, please follow the links below: